Amazing service
Sep. 20th, 2005 01:11 pmSome of you know that when I took Big Red in to have the special Saturn Guard protection put on, the service department managed to lose my keycard for work, plus my Darwin fish. :(
I recently filled out the Saturn Customer Service survey and mailed it back.
Just a few minutes ago, Debbie at Saturn called me back. They offered me a dinner out or a gift certificate to Wal-Mart or Target. I chose Target.
Dudes, it's for $50.
The keycard only cost me $10 to replace.
This is customer service. I love it.
In other news - I'm feeling better today than I have in a long time. Not sure why, but I'm not complaining. ::g::
I recently filled out the Saturn Customer Service survey and mailed it back.
Just a few minutes ago, Debbie at Saturn called me back. They offered me a dinner out or a gift certificate to Wal-Mart or Target. I chose Target.
Dudes, it's for $50.
The keycard only cost me $10 to replace.
This is customer service. I love it.
In other news - I'm feeling better today than I have in a long time. Not sure why, but I'm not complaining. ::g::
